Common questions
How long do refunds take?
Once approved, refunds are issued to your original payment method within 5–10 working days.
What should I photograph?
Clear photos of the damage/fault, the packaging it arrived in, and the shipping label if visible. This speeds up your claim.
Do I need to return the item?
Not always — for damaged goods a photo is usually enough. We'll let you know if a return is needed.
Prefer email?
Reach us any time at spirediscounts@gmail.com.